In the development phase the following quality tools characteristic for the automotive industry are used in our company: – APQP – Advanced product quality planningAPQP is a structured approach to product and process design used as a quality planning to support the product development aimed at the customers’ satisfaction. A team involving development, technology, marketing, manufacturing and distribution to the customer, is used in the APQP process.– FMEA – Failure Mode and Effects Analysis FMEA is a method identifying potential failures aimed at problem prevention. It originates from the problems of occurring and eliminating failures during the product or new technology development.– SPC – Statistical Process Control SPC ensures a high level of quality, reliability and repeatability of products and it is essential for companies being present at the global market as well as companies dealing with complex customers and international competition.– MSA – Measurement Systems Analysis Assessment of the existing measurement system quality has a major impact on the process parameters control and product characteristic. Unreliable measurement and large deviations can lead to huge troubles in the production processes. The MSA analysis is essential in the production of demanding products where a high index of process capability is demanded. More and more we make decisions on the basis of measured values, therefore, we have to know what the quality of our measurements is.PPAP (Production Part Approval Process) documentation management – The process of approving the manufacture of productsA well-designed and implemented APQP provides most of the documentation for PPAP. A certificate of “Part Submission Warrant – PSW” must also be formed and samples from the first batch delivered. The PAP process improves the relationship with suppliers by ensuring that specifications and plans are clearly understood by both parties, and enables the customer to track all changes more easily and effectively.